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  • This is a "Re-Yelp" or an "Un-Yelp" - I'm not sure exactly what to call this review. Not too long ago I gave a somewhat negative review of Dr. Cook based on an experience with some crowns I had had done at his office. I was unhappy with the color and another dentist I had seen had made negative comments about the work. After doing some more research, and because the crowns were done not that long ago, I decided to go back to Dr. Cook to talk to him about the situation. Now, after reading my other review he could have had a poor attitude about my concerns and my visit, but he was incredibly helpful. He immediately agreed that the color on one of the crowns he had done was somewhat "off" and offered to replace it at no charge. My other two crowns that were done were matched to an adjacent crown done long ago (actually a crown that ended up having a root canal after - lucky me - which discolored the tooth/crown) and I agreed that was certainly not his fault. I had been looking at the wrong tooth. Perhaps this is "TMI" but to make a long story short, I should have contacted Dr. Cook before I gave my last review and talked about my concerns with him directly. He was very professional, knowledgeable and responsive. I'm so glad we had the chance to discuss this and get this resolved. :)
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