My story with Adikt was on a honeymoon until I talked to an obnoxious receptionist that informed me I had cancelled two appointments "last minute" and that they had this unwritten policy that "people like me" fdon't get to reserve over the phone, that I must come in person and prepay for the services in advance.
Without getting into the illegality of such idiocy, I am sorry I won't put my hair in the trust of the much more decent stylists at the salon. Adikt management should know that their downtown clientele is made of busy people with crazy schedules and that we willingly pay the extra bucks for a professional and service-oriented salon.
As for my "crimes", I was offered an empty spot, as a previous client had cancelled out. I was too quick to confirm and called back minutes later to cancel.
By the Way, this cancellation policy ain't written anywhere nor communicated to any of the customers...what a shame.