I love the food and drinks but the reason I only gave 4 stars is that I have been 3 times, and every time there is a customer service issue.
1- ordered the curry grilled avocado bowl. It was missing the avocado, but I only noticed after sitting down. So I got up and went back (hello... avocado is the reason I ordered this!). The cashier told me the avocado is in the salad. In fact, it's supposed to be on top. I went back to the order pick up area and he promptly gave me the avo (and told me they often forget this?)
2- If you order a smoothie, be prepared to wait until your entire order is ready. Also this runs the risk of someone else walking by and taking yours and thinking it is theirs. This has happened twice. I don't know why they don't just call you when it's ready as last time I think my smoothie sat there for nearly ten minutes. The next time I just walked up and told them I was taking my smoothie and they were ok with it!
3- I ordered a green smoothing with pineapple (like kale and pineapple). As soon as we tried it, something just didnt taste right, it was way to bitter for a smoothie. When we asked they told us that they had run out of pineapple. I guess they hoped we wouldn't notice. They did credit me for another smoothing next time, but I don't understand why they just didn't ask if they could substitute something?
I love the carrot cake smoothie (when they had it seasonally) and the spicy lime and avocado bowl! Their soups are pretty great too along with their regular potato fries!