Ambiance - 3.5/5
Food - 4/5
Service - 1/5
I really don't like Guu now.
The service is horrible. I asked for a seat for three people and they gave me a table for two and the server just added another chair. It wasn't like they were busy this day. Also, Guu has been in business for awhile now.. they should know how to be efficient.
The way Guu operates is strange...this is what I observed. The cooks yell out the dish they made...and any server who has a customer(s) who ordered the dish takes it. It doesn't matter who ordered it first. I observed this many times when the dishes I ordered were being brought to customers who came in later than me. So your dish may not show up for 30-40 minutes. One time, my friend waited over an hour. It was ridiculous.
The place might as well be a self service restaurant. This other time, a table beside me didn't get served for 30 minutes.. I gave them my menu because they weren't even given a menu for 30 minutes.
The food is still tasty but I can't stand the service.
In sum, this place is becoming a disappointment. I used to love this place two years ago.
Goodbye, Guu.