Setting: dust. Disarray. Tall blond woman going out of her way to be unhelpful.
Mood: grumpy as you will be wiping off dirty, dusty glasses on your once-black, now-dusty brown clothing.
Toni is the reason this isn't a 1-star review. After we sought help NOT from the blond woman, we found Toni. She was very cordial, helpful and apologetic for the absolute mess they are in with their renovation.
Unfortunately, due to her or the person who actually made my lenses, the lenses were totally ruined and anyone looking through them sees up to 3 reflections per light that are viewable. A complete waste of 3 hours of my life selecting frames, waiting for them to be created, and then returning them (and even more fun, waiting for/hoping my insurance is credited back so I can get some glasses elsewhere that actually allow me to see).