Very bad experience tonight and I won't be back. Have been here before and loved the good and experience however tonight was terrible.
We sat down at 6p and made reservation on open table. Took server 5 minutes to greet us. By that time we were irritated because it was way too long of a wait. No apologies just why can I get you to drinK. Really? No upsell or suggestive sell?
We ordered all of our apps and drinks and then had to flag down the waiter to order our meal. Truly felt as if we were not important. A party of seven with a bill of $350 clearly isn't trying to be cheap but yet we were not taken care of and had to ask for bread, drinks and refills on n/a beverages.
The two managers walked around the room quite a bit and never once did they stop to ask about our experience. Really poor table touching. When I flagged down a manger and told him of out experience he just said okay and never once apologized. Just goes to show you how much value they out into guest service.
We won't be back and I will tell everyone I can if this experience.