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  • Had a great experience here. The hair washing/head massage was nice, the service was good. My hairstylist understood my reticence to get my hair cut by someone new and gave me a good haircut. I won't end up with a mullet this time! What a friendly staff! Two negatives but I'm not sure everyone would find them negative so I'm not really taking stars off for them. First of all they are heavy on sales, which, being in sales myself I understand, but it is a bit awkward when all you want is a hair cut and several times throughout your experience you have to say, no thanks I'm happy with my products. I was told about their products by the greeter, the girl who showed me where to change, my hairdresser, the greeter again and then the hostess again. The second unfortunate thing was the price. I don't make a ton of money but I do usually spend a decent amount of money for my hair cut because I feel a lot better when I have a good hair cut. When I schedule my appointment, I did so online mainly because it was Monday and they were closed and I wanted to get my hair cut the next day. I was excited to see you could schedule it online. There were three categories, hair cut with Kelly, with a stylist, or a newbie. I forget the prices for Kelly (too high) or a newbie (kind of scary for me) so I chose a stylist. It said $45/^ I figured that that indicated it could be higher, but found no further explanation. So I booked under the title any stylist, and booked my haircut. My last hairstylist was about $70, so $45 seemed cheap and I expected it to be more. But when the greeter charged me $100, I was a bit in shock. I didn't ask why it was so high, I felt awkward doing so in such a high end place. I felt I had done my research and that $55 dollars was a bit over the ^ signal on their service menu. What do you think? Maybe I should have done more research? I had a good hair cut, but probably can't afford to go back here anymore.
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