I've been to the Phoenix and Scottsdale location, both service and food were on point. Came with friends to try Gilbert location. Checked in online to get on waitlist through Yelp. Got there and told first hostess we checked in on Yelp since there was a wait. I saw the computer and my name and she said we were next in line. I thought that was easy and conveinent. Waited 5 minutes outside came in once I saw the party in front of us was seated. A second hostess an older lady came up and asked how many in our party I said four and we checked in on Yelp, she said it must of not came through....odd I actally saw my name on the computer. I told her the first hostess checked us in and I saw the confirmation on the computer. I think this upset her as she tells me it's now a 15-20 minute wait, with no one waiting in front of us. I told her I guess it's useless to check in through Yelp, she shrugged her shoulders and walked away. I looked a few steps across and there was a Zen Burger. Walked in and was seated immediately. This location has lost my business forever. I love Pomo, but Gilbert location and hostess not so much.