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  • We've recently furnished our home with furniture from Levin and have not been impressed with their service and quality of product. We purchased a sectional in July that began to sag and the material breaking down within 2 months. Service department told us it was "the nature of the product". They also said that all salespeople on the showroom are responsible for a portion of the store. When product begins to look worn or breaks down - they order a new one. Do not be fooled by something you think looks great and stands up to multiple people shopping and testing furniture. We purchased a wood pub table that acquired visible scratches from minimal use - not impressed. Amish custom furniture was delivered with a "faded" front piece to one of the dresser drawers. We're still waiting for the service department to return a call and send someone out. In my opinion Levin has the largest selection around, but most of their coupons don't apply to their "already discounted prices". Shop around for better quality. Service department and communication is HORRIBLE. Never return calls - lose appointments and force service technicians to make multiple trips that are not necessary. They have ordered wrong replacements for us twice.
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