I would have given them no stars.If I could very very bad grooming.My 2lb Yorkie still has a gash in her hear it has been 6 weeks this place totally destroyed her ear.The job they did on my four yorkies was the worst I've have every seen they all had long hairs and shabby off balance cuts.But I waited to post this cause hey maybe I caught them on a bad day. But the damage to my little bubbles year that I have to look at daily makes me want to cry.DO NOT TAKE YOUR DOG they butchered her ear for life.