I am so happy with my experience here. My laptop's hard drive decide it no longer wanted to be a part of this world. In a panic, I thought of this place and good thing I remembered it! I dropped it off, they said it could be the cable or the hard drive or both, gave me a quote, and I went on my way. They called some time later and let me know that the hard drive was basically useless and highly recommended I replace it and the cable (which I knew was having problems). They provided me with options and didn't treat me like I was an idiot (which has happened before at other stores). When I explained what I wanted in terms of a solid state drive, they understood and gave me what I asked with a new quote.
They told me it would likely be two more days when all the repairs would be done and they would make every attempt to transfer all of my data, which I so appreciated. Then they called back a few hours later that same day to say it was ready to be picked up. They were honest with me and told me some files might be missing but the majority was intact. I even got a discount on the labor charge. The staff I interacted with were always friendly and genuine, and the quick turn around made my day so much less stressful. Would definitely come here again if need be. So lucky to have this store in the community.