Unprofessional and incompetent salesman Chris Johnson provided the worst experience in customer service I've ever had. Our simple requests to provide specs on 3 cars I was interested in turned into apparently the most difficult task for him. He answered our questions vaguely making him lose credibility immediately. When we held our ground and asked to give us the specs before we filled out any paperwork (which he originally promised he would) he got very defensive and unnecessarily aggressive. He stood up out of his chair and said "get the f*** outta here then, just leave motherfucker!" Then accused us of making things "difficult" for him and accused my bf of not being professional. LOL! News flash: you're a SALESMAN, not all of your customers are gonna be the same, if you're good you should be able to overcome obstacles. and as far as professionalism goes, we're not the ones working. He was clearly not being genuine because it didn't take much for him to show his true personality.
Would've been a simple sale because I was very much interested. Kudos to management for trying to resolve the issue right then and there, I appreciated that. Unfortunately, I lost confidence in the location and the brand. So, I drove to Toyota on Sahara and bought a Scion. :)