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  • I went to Spago's for my birthday and was not satisfied with the customer service, but the food was great. My fiancĂ©, myself and two friends were seated in the dining section, by reservation, and our waiter was Michael. Michael explained the menu very well, though I was not happy with he menu. There are 3-5year old photos on Yelp, and most of hat food I did not see on the menu. Honestly, I still don't understand there menus. I saw burgers being brought out to other tables, but it was not on the menu. I am not used to eating at such fancy restaurants, so I did feel a little out of place. I'm really not sure what happened, but after we order, Michael our waiter stopped coming by our table. Our theory is he wanted to get a bigger tip from the large tables coming in. By the end of the night, I wasn't sure who was waiting on our table anymore, there were so many different people coming to and from or table. Also, I ordered a second round of mojitos when our meals came out, and they didn't come out until after we finished eating. We did get the mojitos on the house but were not happy with no drink during my meal. Overall, I was not happy. The bill for four came to almost $270. That included 4 of the prime New York Steak and potatoes, for $48 each. This was a big deal for me, since I don't normally spend this much money on going out to eat, so I wished the customer service was more exemplary. I definitely expected a much better experience, at such a renowned restaurant.
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