If only 0 stars were a possibility,....
I requested a refund from Audrey due to the fact that I paid for a year's worth of service and not only have I only seen her twice, but when I saw her for my appointments she didn't do the service that I paid for.
She did return my refund request with a phone call, but her message was not accurate and at this point I am still waiting to hear from her about when I can expect my refund. I sent her an email and I returned her phone call and she is ignoring me. I told her that I would be happy with even a partial refund, but she won't do anything for me.
Unprofessional, poor customer service, and unfriendly by a long shot. Will never go back and will tell everyone I know to steer clear.