Came here on a whim for an underarm wax and they were able to accommodate me almost immediately! My waxer was full of humor and kept my mind occupied as she ripped off my unwanted hairs from under my arm. I have always had issues with pain or tickling in the past, however this time around, pain was minimized and tickling was nonexistent. Also, my waxer took the time to pluck all those stubborn baby hairs, leaving my underarms TRULY clean, unlike some other places I have been too. I will have to return and update her name for you when I can, because my girl was a PRO! :)