I've been to rigatony's many times now and what got me to write this review today was their above and beyond customer service. The taste of food has always been great, but today my girlfriend and I experienced a very small inconvient situation and it was that the bread that rigatony serves before every meal was delayed due to the restaurant being very busy. The restaurant manager Todd came over to our table to notify what was going on and was extremely apologetic, polite and professional. For him to come over as the manager himself when the restaurant was busy, just tells me and my girlfriend how important and serious customer service is at rigatony's. I have always loved this place telling all my friends about it telling them its a 4-4.5 star restaurant, but after today's experience it's most definitely deserves a 5. Food can always taste good, but having great customer service can always help the food taste that much better. Thanks again Todd for this great experience today!