Worst customer service! Nasty employees! I will never renew my membership again. Two bad experiences with rude and ungrateful employees. I was not aware that my membership had expired while shopping with a friend. My friend offered to use his card after I spent time shopping and was checking out, but they refused unless he used his debit card and I paid him back. How inconvenient after being a loyal customer! They could have just taken his membership card and let me pay with my own debit card! I left empty handed! I guess they don't need my money. What a waste of time. Costco is over crowded and an unpleasant shopping experience. Go to Sam's Club!