You can see that I do not review businesses based on my history. Unfortunately, this place deserves one. They recently performed an alignment on my car after having struts replaced by another shop that does not perform alignments. I scheduled an appointment to have a front end noise on the driver's side checked out. When I came in to drop the car off, the guy at the counter hands me a piece of paper to sign with $105 estimate listed. When I questioned him about the fee, he informs me that it would be applied toward the repair if I choose to do so. He goes on to state that he has to pay his tech for his time. Here is my issue with this. I realize that people will get opinions or estimates and go elsewhere and the shop has to apply a fee, my issue with this particular instance is that I was a RETURNING CUSTOMER who actually spent money at your shop! You are not a business that has to come out to my home and spend you gas and travel time. . I came to you and you want to charge $105 to look at my car. I would understand a more reasonable fee. Your techs must be doing very well if they're making $105 for every diagnosis! (Unless of course they don't even see that money!) There is a good chance that I will do the repair since I already used your services earlier. Even after letting the employee know that this was not acceptable to me and that they should treat returning customers better, he would not work with me and let me walk out. Too many shops that would be willing to have my business. I happen to be a business owner myself, and would never treat a customer that way let alone a returning one.