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| - Was excited to hear that new "premium" outlet stores had opened in Glendale (101 Freeway @ Glendale). We waited for the Black Friday shoppers to go home and get some sleep before venturing the 45 miles from home to check them out. But first, I checked their website to see what their hours were, get directions, etc. I actually thought it was considerate of them to list the Arizona Cardinals "Game Days" being they're located right by the University of Phoenix stadium. HOWEVER...we got there to find that THIS game day was not listed (Sun, Nov 25th)! And guess what ~ they were charging $10 to park at the outlets, because those attending the game might park there, taking up all the free parking, and then walk over to the game. Didn't matter that we were there only for the outlet stores. But to make nice, we were given a coupon to redeem at the Service Center for a book of coupons that FAR exceeded the $10 charge to park. B...S... ~ NOT HAPPY AT ALL! And we were later to find out we weren't the only ones! So we track down the Service Center only to find a line of people that had been waiting for 25 minutes to get their wonderful coupon book. After scanning the coupons (of another shopper who was not happy about the parking fee), we found that the coupons were for 15% off a purchase of $100 or more, and not all stores at the outlets were represented. Well, I wasn't impressed by the selection of stores to warrant me EVER going back there. It takes me just about as long to go to the stores at Anthem.
Now, I gave this whole situation some thought as I stewed about it for quite a while! First of all, I re-checked their website to make sure I didn't miss something, only to confirm that the day of our visit was not listed as a game day, nor was there anything about a $10 parking fee for that day. But then as I thought more about it, I thought, of course not! They are not going to let people know about the fee because the shopper will not visit that day; only the people attending the game. Thus, they will be losing out on the sales revenue. And then the more I thought about, I thought, "So, are they going to be charging people to park every time there's an event at the stadium?" And I have to conclude the answer is YES. So beware outlet shoppers! It's going to be a flip of a coin whether or not you're going to have to pay for parking. BTW...the stores there...not so premium.
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