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  • Really disappointed in the service at the restaurant. My boyfriend and I have been craving Japanese tapas since we came back from Tokyo and this place looked great based on reviews. Wow were we wrong, I'm appalled by the service at Kyara. We sat down and ordered our food, waited for 30 min and all that we got was miso soup. After waiting more they brought us half of our food. I noticed that we were the only table that was given cheap wooden takeout chopsticks, after asking for the kind of chopsticks that the rest of tables had because they were better quality and not so flimsy, the waitress just brought me another pair of cheap ones. So we had to ask again! Now our miso soup is supposed to come with rice which they forgot, so I asked for the rice we ordered and the waitress looked at me like I was crazy and only brought me one rice even though I asked for two for the second time. So since we only got half of our meal and our rice came very late we still were trying to stay positive because the food did taste great. Unfortunately, this was not the last of our problems. So we waited and waited and waited for the rest of our food to come out and no one even came to check up on us until I had to flag someone down. I asked if the rest of our food was coming and the waiter looked confused. Yeah apparently they just forgot. Wow that was the last straw, I am a very patient and understanding person and I was very upset with the way my boyfriend and I were treated here. The cherry on top was that it was not even busy and the other table next to us who came in after us got all of their food and were happy as clams. I do not recommend this place to anyone.
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