Went to Olive Garden on a Saturday night and got right in which surprised me. Friendly staff, and waitress. Great service and food. More of a 4 1/2 stars, but we can't rate that way.
I've been going to Olive Garden restaurants for approximately 22 years across the country. I don't recall having a bad experience. It may not be "authentic", but I'm not in Sicily! It's odd some bitch about having to wait 20-30 minutes to be seated some nights, yet can't write a proper sentence. What do you expect? If you don't want a wait go to a drive thru. Should be a compliment to the establishment if there is a wait.