From start to finish, Phillip took care us. I love the car - ML350. I really enjoyed the car buying experience. This coming from someone who despises it. The difference was the no gaggle pricing (you can ask but they will politely say no). He took his time showing us several models. Once we decided, we took our test drive and we were sold. Mind you, Hi-Line is not the place to go if you are interested in test driving cars and for good reason. They are protecting the milage on it for the future owner.
As a side note, we did test drive at another dealer and tried buying from them but found their tactics tiresome and repulsive in the end. I mentioned Hi-Line and the salesman went into attack mode about them. Do your homework and be informed before buying and you will realize Hi-Line is an awesome deal.
Thanks again Phillip and look forward to buying our next car from you at Hi-Line!!!!!!!