I've got to say. I am incredibly incredibly disappointed in the customer service and overall service of this restaurant. I have been a patron of Firehouse Subs for years and on many occasions gotten corporate platters and even for family reunions placed very very large orders to the restaurant. I will continue to eat at Firehouse. Never again will I go to this particular location. it is this location at Santan Valley Parkway in Gilbert that is the issue. Without going into details suffice it to say the owner gave me terrible terrible customer service.
If I were you - take your money elsewhere. There's there are two other locations for firehouse down the road.
Gilbert Road in Chandler
Stapley and baseline in Mesa.
Go to either of those instead