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  • I love Panera Bread, but this location messes up my order every time. I won't be back. This last chance I gave them was a to go order of 2 Fuji apple chicken salads and 2 bread soup bowls. My kids love the apple salad because there are apple chips on top. When I got home, instead of apple chips, there were sliced real, bruised apples sliced and thrown on top. The salads come with a side. I chose bread for each. Big surprise.. no bread. The 2 bread bowls come with a side. I chose bread again. But of course, no sign of that bread either when I got home. I'm positive the manager filled the order because I sat there and waited for him to pack it up before I brought it home. I didn't check the bag before I left, figuring the manager would be certain my order was correct. Nope. I can understand forgetting to put sides of bread in, but replacing rotten apple slices because you have no apple chips! Really? And when the manager saw the salads, he KNEW it was incorrect and still handed it to me without saying anything?? Poor. This location is the worst, every time!! No excuse! Panera's upper management really should step in to get this locations act together!
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