I typically don't review franchises cause if you've been to one you've pretty much been to them all. However, this one definitely stood out. I'm new to cycling and I wanted to get a tire pump. In the back of the store they have a large selection of bikes and accessories. Mike was the bike mechanic that was helping me out. He had a lot of knowledge and was very helpful. I didn't feel like I was in a pretentious bike shop and Mike was very open about his bike knowledge. He even was willing to stay a little after his clock out time to show me how do small tune ups on my new road bike. I actually think I left with more accessories then I came for. But, because of my experience at this specific Sports Chalet I'm excited that I have a place that will be sure to support my new hobby.