It's a cute place! Very clean and the staff is very nice. My dog is neurotic and really freaks out around other animals or if she's crated. I was grateful that the staff worked we me to find a time where I could bring her right in and pick her up right when she was done. I dropped her off promptly at 8, and she was done 35 mins later! They'll be our "regular" place from now on. Just a note...if paying by debit or credit card, you are unable to add a tip to the charge slip (maybe you can if you mention it before they run it, but I didn't). I felt bad I didn't have any cash on me and couldn't add it to the bill especially because they were so accommodating and did a great job.