If I could have given no stars I would have but it won't let me. We just had the absolute WORST Service at the buca di beppo in the Excalibur. We sat for a little over an hour with only two waters on our table, no house bread and the server never came back till after the hour mark and told us "someone" left your food in the window we will have to remake it and walked away. Needless to say I walked up to the manager and explained everything that had been wrong he could have cared less just telling us we were good to go. Well of course we were we never had ANYTHING but water on our table. Oh and this was for lunch and they were not busy. Many open tables. Very poor customer service. I worked for a buca for over 5 years and I'm in shock at how horrible this experience was