rev:text
| - Mediocre food, slow service and lack of ambiance is how I would describe this restaurant. We had a Winterlicious reservation for a group of six, and I thought that two hours would be more than enough time to finish and be able to get to my plans after.
It took almost half an hour for our orders to even be taken, more than an hour for entrees to come out, had to flag someone down to fill out empty water glasses, and so on. I got the escargot for my app and the wild boar ragout for my main, both were very average. After the entree I asked if I could get my cheque with dessert as I was in a rush, and it took another half an hour for them to bring out a store-bought piece of chocolate cake, without my cheque. It looked like it was just a father son duo serving everyone and all the other tables of smaller groups were getting served well before us, so not sure if they are just not good with groups?
I had to go up to the counter and ask for my cheque, and it took another 15 minutes for them to actually process my payment. There was a miscommunication in this as well, as everything says a 17% gratuity is added on for groups of six or more, but he did not add on for me and was distraught when I did not add any tip as I thought it was already included. Unfortunately I didn't have any change and didn't have another 15 minutes for them to process another transaction, so had to leave at that. Will not be returning.
|