Even though I live almost an hour away from Bobby Rahal, I love this dealership so much that I always bring my car out here!
The customer service is second to none. Adam generally helps us out, and he is fantastic. He will communicate with both my husband and me. I also love that I can always get a loaner car... though I do wish they were Volvos. If I drove a loaner S60 around for a day or two, I bet I would consider purchasing one very soon!
Bobby Rahal also sends out coupons pretty regularly. They are great when you have to have a big repair done. (Now if only I could ever remember to take the coupons with me!)
If Bobby Rahal costs more than going to a local service place, I don't care. The service is just that good!