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  • Poor hours, selection and service. Try calling first. Sometimes a phone person (person available via phone, not a telco-human hybrid) is there after hours, and actually knows what they're talking about. Stock: Typical cheaply-made Chinese office goods like everywhere else. Just there's not a lot of variety or selection. They used to have good media, but a couple years back they drastically cut most formats (even online inventory) and sold only immation (Memorex-the bad ones) branded optical media. That's the worst, and sadly most prevalent, media being sold, low quality, manufacturing problems abound, most all are coasters, etc. It seems the rest of the inventory followed optical media's example. But hey, I've gotten some OK paper clips here, even if they didn't have any assignment/planners for this year because, as one clerk said after being hunted down, "Uh, it's already April... so... but I see we have some for next year, interested in those?" It's kind of isolated, on the other side of E. Washington Ave. from E Towne Mall. The OfficeMax (same company now, I know) nearby the mall, next to Best Buy, has worse hours and selection though. Is there a better place on this side of town for everyday office needs? ... Not so much, no; although arguments could be made for Target, Goodwill, Shopko, trekking to Sun Prairie or elsewhere in town. So, shopping for office supplies on the east side of town you're pretty much out of luck unless you try to force one of these places to work for you, and are happy with the selection, service and end results. If so, than congrats. Sorry to say but skip this one and try to go to the one on Whitney Way, or a Staples. Oh, lookout in the parking lot: you may get panhandled by a 'homeless' guy, or worse; like just happened 30 seconds ago to yours truly. I swear I've never left this place not feeling awful. Check their ad - sometimes there are 'Sunday/Monday' only deals that might be worth your while.
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