I feel like several other patients have already expressed that Dr.Klag is great, but his office people leave alot to be desired and that's putting it mildly.
In june i was given a phone call telling me that i needed a CT scan right away. I informed the office person that i was in their in february and Dr. Klag stated that he did not have to see me anymore and everything was fine.They kept insisting and calling me so i went and had the test which my insurance wouldn't cover.The result was when i went for the review with Dr.Klag of which he was 2 hours late for; when he walked in he apologized and asked why i was there.He stated that he had not ordered the test.So i payed $250 for a test i didn't need not to mention radiation.
Now the story gets better because i decided to call billing because i thought why should i pay for a visit that i didn't need along with all the other factors.For three weeks i tried to speak to someone in billing and left messages for the Director of billing some director she would not return a call,her name is Linda Ellis.I own an Employment Company so i can say with authority this is one employee that should be fired pronto and does Dr.Klag a huge disservice.
At this point its not the $65 for the visit it"s the whole idea that they don't know what they are doing and really don't care.There are alot of people out of work and i am sure someone else would appreciate those positions and do their job with pride.