Pleasant staff and servers some times but grumpy and inattentive servers at other times... however always terrible food and portions for the price. I ate here twice and got the breakfast buffet...... for $26 it was the worst breakfast of my life. And a "shaved chicken" sandwich (it was low quality deli meat) for a lunch another day.
At breakfast they have an omelet area but no one was manning it. Flies were buzzing around the fresh fruit. Foods which were supposed to be crunchy were soggy (bacon) and those which were supposed to be tender (stuffed French toast) were hard and inedible. Food which should have been cold was warm (cottage cheese) and food which should have been hot was lukewarm (potatoes and eggs). Some pastries seemed fresh but others seemed more dry (muffins).
For lunch I ordered a soup because the sandwich came with no side on the menu. When it arrived it actually had a flavorless jicama slaw. The chicken club had no "club" like ingredients (no cheese or bacon etc). It had only two slices of tomato, some lettuce and low quality deli meat instead of anything resembling shaved chicken meat. It was very sad for me because I do not eat deli meats because they're so processed. I felt totally lied to by the menu. It was unpleasant.
The corn chowder tasted great but I got a small cup in a small bowl and it was $7. Outrageous. Also it said it had chorizo in it but really it was three or four slices of deep fried and rock hard chorizo.
Also although I was a party of 1, a tip was added to my lunch and it was much higher than what I felt was reasonable since my server never checked on me after my entree was brought, never brought me any more water or tea, etc. I haven't heard of a server tipping themselves for a party of 1. Very odd.
I had food off the pool menu at this resort which was better than these offerings so I can't recommend this restaurant at all.
The hotel has shuttle services to nearby shopping areas which have restaurants that have great food so I recommend heading there to eat or lounging by the pool instead.
I believe the person in charge of the kitchen should eat a few meals here and pay for them to see if they feel this restaurant is being appropriately maintained. I have had better food from other onsite resort restaurants, so surely they can do better. I have actually had better food on a *ferry* so I KNOW this place can do better.