I have been to Polished on a number of occasions and each time has been a good experience. I loved the atmosphere. The people were very friendly, and you feel like a celebrity- cocktails, big screen tvs, etc- which made my experience even more relaxing and enjoyable. It was a great place to go with friends and a perfect Friday afternoon activity. I do wish my manicure had lasted longer than it did- my nails chipped shortly after which was a bummer.