I used to love this place until I made a delivery order once and please please take note of this:
THE DELIVERY DRIVER STOLE MONEY FROM ME.
I made the mistake of not filling in the tip amount when I signed the receipt because I gave him a tip in cash. So what did he do? Filled in the tip and changed the total amount. Granted, it wasn't a large amount of money but I am a poor college student and was thoroughly pissed off. I went to talk to management about it and they did absolutely nothing. They did not even believe me even when you could see how he made my 2 into a 7 on the receipt. I have never experienced such terrible customer service.
It has been over two years and I still refuse to go there. They've probably lost a lot of money on me because I used to order there quite a bit before this incident so that's their loss.
Definitely not a classy place. Not missing it a bit - the food is not even very good.