Waited 45 min in the drive thru and chicken was blackened burnt to a crisp after 45 min of waiting . They also left out dressing for salad . Completely ridiculous no apology or explanation . I made a comment at the window that it smells like a fire the guy laughed and shook his head . I like other pollo loco locations quick healthy options this is a disaster where was management ? How do you let ppl that waited over 45 min for drive through food leave with burnt to a crisp chicken ?