My home warranty policy sent these guys out to my house to look at my HVAC unit outside since the motor kept overheating. Jeff was great. He was straight forward, no bullshit, to the point, and very honest. My repair window was between 6-8am and he showed up promptly at 6am, diagnosed the problem, got approval from the home warranty company, made the repairs and was out by about 6:45ish.
If you're looking for someone to sugar coat things, you probably don't want Blue Ox but if you need someone to tell you like it is and cut right to the problem to get it solved in a timely manner, these are your guys. I have already recommended these guys to a close friend of mine within minutes of them leaving and would recommend them again.
Life's tough, Phoenix is hot, and Blue Ox fixes your air conditioning.