Quite possibly the worst cable company that I've ever had to deal with. Their online chat is useless as they tell you to call a different number everytime, and their prices aren't competitive. My internet connection is NEVER consistent and the package that I pay an additional $10/month has had a less than stellar connection. The second any other cable is offered to my apartment I will be switching immediately. I'm looking forward to more networks like HBO allowing us to cut the cord and watch these cable companies suffer.