Let me start with I have been here twice (and I really didn't want to write this negative review).
I was very excited when I saw Longhorn was coming to the area. I have been severely disappointed each time. The service is by far the worst and at one point we had to ask for our salads. The first time we went, the kitchen messed up our order (at least that's what the manager told us after we waited nearly 40 minutes and then after that it took another 20 minutes to get our food).
Tonight my steak was so over cooked. We waited so long, she offered another but I just said no. They wound up comping my meal. I must have noticed at least 4 others in the same boat. I like LongHorn.
I hope they get it figured out.