I don't have a lot of experience with cleaners. This is the only place I have used, so this review might be biased...
I have been using this for about 8 months now. They are always very friendly. And the couple time I have needed alterations they are perfect. I have not had a single problem with their work...
However, I don't understand their pricing, it is so frustrating! I never know what it's going to cost. I have started asking for an itemized receipt and even that is confusing. They need to have clearly listed prices for their items. (eg: Blouses $x.xx
Slacks $x.xx etc.) Then if they need to charge extra for a stain or something then list that too. I want to know they are charging me correctly and it's frustrating not knowing the breakdown.