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| - We arrived on a Sunday around noon for lunch and the restaurant was at about 25% capacity. We asked to sit outside and were informed the only outside seats were on the patio with no shade. We agreed to sit there even though the sun was bright today, not expecting to be waiting 1.5+ hours for our food service. After ordering our drinks, we waited up to an hour for our food. We noticed the patrons around us receiving gift cards because the "kitchen was so behind today". Our server offered us a punch card for breakfast/lunch where we would each purchase another lunch then be able to receive a free meal. Ok, not great but nice gesture.
The food here is not fresh and mostly it is a bar type menu with fatty foods. I ordered the "chicken and artichoke" sandwich which was basically spinach and artichoke dip on a flatbread. There was oil pooling on the "sandwich". It was listed as grilled chicken with spinach, tomato, artichoke and asiago atop pita bread. I was not expected to have spinach and artichoke dip slapped on a flatbread. Gross.
After waiting an hour for our food, we finally ate, and my fiancé asked for one more beer. It took 20 minutes to actually get our beer and then another 20 minutes to get our bill cashed out. This was not because the kitchen was "going through some changes" as we were told, it was just plain poor service.
We eventually moved from the patio to the outside bar area. While there, a group of people walked in with a small dog (not a service dog) and took the dog right up to the bar. The bartender went out to pet the dog, which is clearly a health code violation. This dog shouldn't be so close to the food service area. Obviously if they allow dogs right at the bar, there are likely many other health code violations that we aren't even aware of!
According to the Allegheny Couny Health Department:
326.6 Animals
A. Live animals shall be excluded from within the food facility operational areas and from immediately adjacent areas.
C. Animals accompanying physically challenged persons shall be permitted in customer areas. Patrol dogs accompanying security or police officers shall be permitted in offices, storage areas and the outside premises.
D. While on duty, persons employed in the food operational areas of a facility shall not care for or handle any animals.
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