BEWARE!! This dealership trashed my car after the transmission locked up and had to be replaced with only 4129. miles on it and it's a '09 CC. These losers put a dent in passenger side door, damaged the leather drivers seat and returned the car filthy to me...then tried to tell me that it was ME who damaged my own car!! So Pathetic! NEVER again will I own a Volkswagen!! I'm going back to Lexus or Volvo.