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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Matt and the guys at Butt Out are awesome! Very welcoming and a great place to hang out!. I didn't really need anything, but had heard good things so I had to check out this shop. While I was there, they had me trying all sorts of great flavors which is always fun! They have a small lounge area to sit and vape as well as a nice sized e-juice bar. While you are there you have to check out their mods. They have a good selection of gear, and while they didn't have the coils that I use, that didn't take away from their 5-star rating. Prices are of course higher than Internet prices, but are very fair for a brick and mortar store. The clincher for the 5-star rating was that while I was there, a woman came in to get a refund. She had tried vaping after purchasing a starter kit from Matt. Three days later, she was experiencing a tight chest and throat with some gagging. (Likely a reaction to PG) The employee who greeted her talked with her for a few minutes and then decided he should get Matt involved. (Good move) Matt came over and talked with her for a few minutes. After assessing the situation, Matt decided to give her a complete refund. He advised her to not give up on her quest to quit analog cigarettes and thanked her for her business. BRAVO Matt! You should know that these kits (as well as most vaping gear) come from China. Suppliers typically do not allow returns, as they cannot return them to Chinese wholesalers. Matt of course knows this and decided to do the right thing by this woman by refunding her money for a product she obviously couldn't use. Don't expect him to always be able to do this, but the fact that he did what he could to help her speaks volumes about his character and integrity! In addition to being a friendly, professional shop, they gave me a stack of cards to hand out, giving me the opportunity to earn a free 15ml bottle by referring new customers. These guys have earned my business!
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