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  • I had a really bad experience at this location. I came here o order a quick meal to go. First of all the lady who took my order tried to sell me a wrap, which has gluten in it. She assured me the Whole Wheat Wrap was gluten free. I then explained to her that wheat is a form of gluten and that must be incorrect. (I called later that day and spoke with a manager who said the wraps are not gluten free and I let her know that it might be a good idea to train the staff on food intolerances. The manager had no desire to listen to my comments. If I was to eat the food, I would have been poisoned!!) After I ordered my rice bowl, 20 people who ordered after me were served and I still had not received my lunch. I only had 20 minutes to get my meal and eat to make it to my next appointment. After 20 minutes, I asked the lady where my meal was. She then told me the printer didn't print my receipt, so no one made my rice bowl. I wanted to cancel my order at this point and then she began to make it. 30 minutes later, I received my dish. At this point I had no time to eat it and had to get on the 407 to travel to my next appointment, since this establishment made me late. This was a horrible experience and I am not thrilled to go back. I called to complain afterwards and the manager offered me a complementary meal on my next visit. I'm not sure when I will go back but I will keep you all posted on whether or not it is better than this horrible experience.
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