As a guest the front office refused to offer me another bathroom because the one in the lobby was dirty and being cleaned. I have a disability and I asked her 3 times, very nicely if she could allow me to use another bathroom and she refused.
The clerks name is Christine, front desk 2-218 @ 11:00 am.
Very rude and very "matter of fact". Bad customer service I will never visit here again. I was at the hotel for a conference/tournament.
No stars are deserved.