Well I'm Alex's coworker (bestest buddy) and am going to join her on the wagon train of reviews. We just left there disappointed.
First impressions the waitress wasn't very forthcoming. I get ppl have bad days. But I tried joking with her to lighten her up. Nope. Didn't work.
I ordered the Mahi fish tacos.
I follow a Keto lifestyle. No carbs. So my tacos I ordered without the tortillas. They came out in a bowl, with a soggy pile of coleslaw with I dare say-- 5oz of Fish???? On top. Nothing else. I asked for some lettuce and tomato to put with it. Just to liven it up a bit. . I admit I've never had their fish tacos, but they weren't good. Even if they were served standard-- I believe I would have been disappointed.
Onto the wings. They came out and I cannot believe the lack of flavor and pizazz. #1. For 13.99 I expected more. Yes I did take my friends' wings home that she complained about. And when I got home I counted 18 wings that we had together. For $28???? What??
Did I mistakingly get a steak there and had a relapse from a bad trip??? Noooooo.
Just 2 orders of chicken wings.
I emailed the company because I want a refund. I'm so sick of being jipped by businesses trying to get by serving subpar food.
The manager???? Asian man who was Kristens food runner-- neither apologized to Alex nor offered to remake or replace her wings. Yes--- they were overdone. Yes. This place is probably not the hot spot in Medina. But come on!!!!! Wings are NOT a culinary genius dish and when your company's motto is about their "award winning wings".... it would be safe to assume that even the worst cook could make something palatable.
Nope.
Well. Now I know. And you know too. This is very over priced bad bar food. And with it being corporate backed-- I'm actually quite shocked.
We won't ever be back. And I suggest you hit one of the locally owned places if you don't want to waste your time and money.
All Alex got from the manager was --- "well( they're not for everyone ".... when she expressed her dislike of her meal.
Shame on you!!! I'm asking for a refund from the company and I expect to get it. I will leave an update once I hear from someone!!!