The first time I met Lizzy she really took the time to talk to me about what I wanted to do with my eyebrows, it felt like a consultation. I have had waxers in the past who made my eyebrows too thin and they looked horrible, but not with Lizzy. She has done an AMAZING job with not only my eyebrows but other waxing services. If you want someone who listens to their clients and makes you feel comfortable, go to Lizzy. I have been with her for many years and wouldn't go to anyone else.