My tree was scheduled to be removed on 7/25 and the stump was supposed to be removed on 7/26. Tree Pros rescheduled the stump removal 3 times (over a period of three weeks) using a variety of excuses. On the third reschedule, they simply did not show up. In addition, half the tree was still in my yard! I finally had enough and fired them. At that point, I had to rent a trailer, haul rest of the tree (2 1/2 tons of wood) to the dump on my day off and hire another company to grind the stump. Tree Pros then attempted to charge my credit card without my authorization for a slightly reduced remaining balance! This company is not reliable. Their business practices are unethical and their communication is terrible. I will be filing a complaint with the BBB.