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  • I came here with my boyfriend and it's self seating which is totally fine with us! We sat down and we waited and waited and waited until we had to grab a server ourself to give us a menu. Once we had the menu the server disappeared and we once again had to ask him if we could place our order. I too am a server and know the demands of customers can get overwhelming but when me and my boyfriend initially came in and sat down there was only one other table sitting. I asked for water and never got it. They brought my food out and not my boyfriends until ONCE AGAIN we had to ask for it. Not once did the server introduce himself, ask us if we need anything, or checked on us. I love zipps but I will NEVER come back to this location and I will make sure everyone I know knows about the experience I had. Terrible customer service and the food was mediocre.
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