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| - I can't believe I am writing a review for McDonald's, but here I am...
I used to come here before they rebuilt, and never really had an issue. It's McDonalds, what can you really say? Well, I have a lot to say now... The first time I tried them after the remodel was an absolute DISASTER. Order was taken pleasantly enough, but that's where it all ended. They told me, and the 3 other cars in front of me, and several behind, to pull forward and park. Commence people running out and around our cars frantically trying to figure who ordered what, and they were ALL WRONG. This was around 10AM on a Thursday mind you, not like a crazy morning rush time. Eventually all but me and one other person got their orders. They tried three times to give me the iced version of my hot drink that I ordered, so I finally took it, and left after almost being there for I sh*t you not, THIRTY MINUTES. My drink was ok I guess, watered down, my food was cold by the time I got it.
This morning, again, I ordered, and got my food, but was told to pull forward for my hot Caramel Macchiato. I actually tried to resist afraid of another disaster, but she forced me to pull forward saying it would only be 2 minutes. I unfortunately pulled forward, and looked in my food bag. Food looked actually right, a miracle! About 2-3 minutes passed, and I finally got my drink. Because yet again my fast food experience was not fast at all, I took off trying to get to work on time. About 3 blocks away at a red light I grabbed my hash brown AND IT WAS FROZEN. Ice cold, hard in the middle.
I literally can't even.
Get to work, realize my drink isn't even HALF full... And I don't know what the hell it is, but it is NOT a Caramel Macchiato. It tastes like burnt old coffee, with not even any sweetener.
I'd really like my money back for these two experiences, but I guess it's not even worth it... :'(
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