I drove to Phoenix from LA in my 2010 MDX, mid way had an air condition beak down. I called Acura North Scottsdale and informed them that I will reach phoenix late in the afternoon and need help in fixing the air condition. Once reached the showroom, I was provided with a loaner car (short notice).
Later next day I got call from service department that they would need two days to fix the AC, but I had to leave to LA. So I turn down the service option. Next day I went to collect my car and to my surprise, they recharged air condition just to make sure that I don't drive back to LA without AC.
Appreciate all the help from Zsofia Moll.